We continue to offer a mix of HIPAA compliant Telehealth and in person sessions. Your safety is of paramount importance. We are sanitizing hard surfaces and with aerosol sanitizers in between sessions. Face masks are optional and will be worn upon request. If you or your therapist believe that they have been exposed to covid-19, have recently traveled to an area of high concentration of covid-19, or have recently been to the ER or Urgent Care, or have exhibited any symptoms of communicable illness, Telehealth will remain the safest option. Please contact your clinician or the primary practice number at 678-332-7955 for specific questions.

Counseling Fees:

• Phone Consultation: Free
• Initial Assessment: $150
• Individual Sessions: $115-$140 (depending on time)
• Couples Counseling: $100 per session (not covered by insurance)
• Group Therapy: $35 (not covered by insurance)

Medication Management:

• Phone Consultation: Free
• Initial Session: $155
• Follow-Up Sessions: $85-$155 (depending on complexity and time involved with session).

Clinical Supervision for Licensure:

• Phone Consultation: Free
• Individual: $100
• Group (2-3): $75
• Group (4-6): $35

Group Practice Building Consultation:

• Phone Consultation: Free
• 12 month Consultation Program including course, weekly meetings, and online community: $3500 -or- $350/month for 12 months

We believe that mental health care should be as accessible as possible. Therefore, we are contracted with several insurance companies. In most cases, there are still costs associated with receiving services, largely dependent upon your insurance plan.

Currently, most providers of The Northrop Connection, LLC are in network with the following insurance companies: Blue Cross/Blue Shield, United Healthcare, Optum, Oscar, Caresource (Marketplace Only), Humana, Medicare, and Aetna. We are in process of applying to be in the Medicaid network.

Please notify our Office Manager or Scheduler of your insurance, so you can be properly matched to an in-network provider.

Congratulations! You've decided to take a huge step forward for you and find out what service is best for you!

Mental Health is Health, and we are committed to providing you with compassionate and competent care. As you may be able to tell, The Northrop Connection has a variety of providers and services. To make it easier to match you with your ideal provider, we invite you to complete this survey: Finding My Ideal Therapist. Upon completion of this survey, our Office Manager or your matched Therapist will reach out to you to set up an appointment.

Don't want to do the survey? No problem! Just call 678-332-7955 or send an email to our Office Manager at [email protected] to set up your appointment.

Current clients may request new appointments via the client portal: https://jessica-northrop.clientsecure.me/

Have you fallen in love with the work of Brene Brown? You've seen her TED talks, read her books, and now you want to put it all into action! Great decision! Jessica Northrop is a Certified Daring Way Facilitator and can work with you individually and in group therapy with this research. The next group will start in March 2023. 

For more information, please call 678-332-7955 or email [email protected].

Learn more about Brené's work at brenebrown.com, and check out the TED talk that skyrocketed her message here: https://www.ted.com/talks/brene_brown_on_vulnerability

Depending on your particular needs, medication and therapy may be the most effective plan for you. While not everyone needs both therapy and medication, we have recognized that psychiatric care is a significant need in our community. Further, medication works best when the prescriber and therapist can work together and be available for collaboration. The Northrop Connection has two Psychiatric Mental Health Nurse Practitioners, Louise Wise and Shy Warren, available for medication management. At this time, they are in network with Medicare, Aetna, Oxford, Oscar, Caresource (Marketplace only), Humana, Blue Cross/Blue Shield, and United Healthcare. Please click here for more information: The Northrop Connection Medication Management Services

The Northrop Connection is incredibly fortunate to have a Full-Time Office Manager, Angie Downing. Angie takes care of scheduling, billing, and many other matters that keep our office running! Angie can be reached by calling our main number: 678-332-7955 or by emailing her directly at [email protected].

We also engage the services of a billing company called Headway. They handle all billing for certain insurance companies, including United Healthcare, Oscar, Oxford, Cigna, and Aetna. For clients who carry any of these insurances, you will interface directly with Headway for all copayments and other billing issues, but clinical care and scheduling will continue to be handled with your Therapist and/or Nurse Practitioner. 

At The Northrop Connection, we believe that group therapy can be a wonderful addition to individual therapy or medication management. Currently, we offer 4 different groups:

DBT Skills Group for Adults: every Wednesday from 4:00-5:30PM in our Dallas office. This group is facilitated by Jessica Northrop and is available to adults who are struggling with emotion regulation, addiction, unpredictable moods, and/or interpersonal difficulties.

Rising Strong (Brene Brown curriculum): every Thursday starting on March 2. This group is a wonderful asset for adults who have been through a rough time and are committed to coming out stronger on the other side. Facilitator: Jessica Northrop

Safe Space Saturday: This group is every Saturday from 11-12:30 and is for teens (13-18) and incorporates DBT Skills and other coping skills to help teens better regulate their emotions. Facilitator: Erica Jasper.

DBT Skills for Addiction: This group is every Thursday from 4-5:30 and is available for adults who are dealing with addiction and are trying to get sober. Facilitator: Katie Meade.

All groups are $35 per person per group and are not covered by insurance.

To participate in any of these groups, please call 678-332-7955 or email [email protected].

Yes, insurance is confusing. We do our best to help you with it. Here are a few terms that will be helpful:

In-network vs. Out-of-Network: If your provider is "in-network" with your insurance company, it means that we have a contract to charge you exactly the terms of that contract. This means that we accept whatever the terms are of your plan. If you have a deductible, or a copay, or a coinsurance, that will be what we charge (more on that later). If we are out of network with your insurance plan, this means that we have no specific agreement with your insurance company, and we charge our usual and customary rates as listed above. You will be responsible for the full fee of your session, and we will provide you with a "superbill", which has all of the information for you to submit to your insurance company to request reimbursement. In many cases, you can recoup 50-80% of what you have paid to us in this scenario.

Copay: If we are in-network with your insurance company, you may have a copay of anywhere from $10-70 per session. The Northrop Connection is not responsible for setting this copay. Your insurance plans determines this amount, and it is the amount due for services rendered. We cannot waive or alter this fee, per our contract.

Deductible: Some insurance plans have a deductible that must be met before insurance starts paying providers. This amount can be anywhere from $500 to $10,000. The deductible resets each plan year. If you have a deductible to meet, it means you must pay the full fee of your session until that deductible is met. You meet your deductible with every medical appointment/procedure you have, not just your therapy appointments.

Coinsurance: Some insurance plans rely on a percentage fee split, which means that the client may pay for example 30%, and the insurance will pay the other 70%. This is called a coinsurance and would be your payment responsibility in lieu of the copay.

Benefits check: When you schedule an appointment with us, our Office Manager or Billing Company (Headway) will check your benefits, meaning that we will directly call your insurance company to get an estimate of the client cost share. We will pass this information on to you and will use it as the basis for your charges. This is only an estimate, however. As frustrating as it is for both the client and provider, the honest truth is that we can never know exactly what the insurance will pay until we send the claim off and receive their feedback. Our preference is for the insurance to pay as much as possible, and we work with professional Billers to help with this. Once our efforts have been exhausted, if you received a service from The Northrop Connection, it is your responsibility to ensure that your provider is paid for their time and expertise.

Questions? Please reach out to our Office Manager, Angie Downing or the Practice Owner, Jessica Northrop at 678-332-7955 or via email at [email protected] or [email protected]. 

The "No Surprises Act" was enacted on 1/1/2022, and it came as quite a surprise to independently practicing clinicians. We fully support the intent of this Act. This Act was created to prevent "surprise" billing that often occurs when you are admitted into a hospital and may get seen by a provider in the hospital who happens to be out of network with your insurance. The "No Surprises Act" compels providers to inquire if you have insurance, to notify you if we are in network or out of network with that insurance, and to provide you with a "Good Faith Estimate" of your costs that will be associated with care. Without having ever met or assessed you, it will not be possible to give you an exact estimate of your annual costs. You can, however, get an idea of your costs by determining your copay (if we are in network) or by reviewing our above rates (if we are out of network) and multiplying that amount by how often you desire to be seen. Questions? Please contact Angie Downing, Office Manager, at 678-332-7955 or [email protected]. Or, view this article: https://www.cms.gov/nosurprises. 

The Northrop Connection, LLC seeks to follow all laws and regulations related to privacy, including HIPAA and the General Data Protection Regulation (EU). We will not collect any personal data that you have not specifically consented to give, and we will use all appropriate safeguards in protecting your data after such consent has been given.

Privacy Policy 

Protecting your private information is our priority. This Statement of Privacy applies to www.thenorthropconnection.com, and The Northrop Connection, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Northrop Connection, LLC include www.thenorthropconnection.com and JN Consulting, LLC. The The Northrop Connection, LLC website is a information and ecommerce site. By using the The Northrop Connection, LLC website, you consent to the data practices described in this statement. 

Collection of your Personal Information 

In order to better provide you with products and services offered, The Northrop Connection, LLC may collect personally identifiable information, such as your: 

• First and Last Name
• E-mail Address
• Phone Number

If you purchase The Northrop Connection, LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

Use of your Personal Information  

The Northrop Connection, LLC collects and uses your personal information to operate and deliver the services you have requested. 

The Northrop Connection, LLC may also use your personally identifiable information to inform you of other products or services available from The Northrop Connection, LLC and its affiliates. 

Sharing Information with Third Parties 

The Northrop Connection, LLC does not sell, rent or lease its customer lists to third parties. 

The Northrop Connection, LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Northrop Connection, LLC, and they are required to maintain the confidentiality of your information. 

The Northrop Connection, LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Northrop Connection, LLC or the site; (b) protect and defend the rights or property of The Northrop Connection, LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of The Northrop Connection, LLC, or the public. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by The Northrop Connection, LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Northrop Connection, LLC website. 

Use of Cookies 

The The Northrop Connection, LLC website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Northrop Connection, LLC pages, or register with The Northrop Connection, LLC site or services, a cookie helps The Northrop Connection, LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Northrop Connection, LLC website, the information you previously provided can be retrieved, so you can easily use the The Northrop Connection, LLC features that you customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the The Northrop Connection, LLC services or websites you visit. 

Right to Deletion 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen 

The Northrop Connection, LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

E-mail Communications 

From time to time, The Northrop Connection, LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from The Northrop Connection, LLC or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via email from The Northrop Connection, LLC, you may opt out of such communications by click on

UNSUBSCRIBE. 

Changes to this Statement 

The Northrop Connection, LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Contact Information 

The Northrop Connection, LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Northrop Connection, LLC has not adhered to this Statement, please contact The Northrop Connection, LLC at: 

The Northrop Connection, LLC  702 W. Memorial Dr. 

DALLAS, Georgia 30132 

Email Address: 

[email protected] 

Telephone number: 

6783327955 

Effective as of September 25, 2023